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DNB Health and Social Care (DNB H&SC), providing excellent service to vulnerable people.

Have you fallen down and are simply not able to get up?

Are you hurt so bad that you can’t summon help?

Rest assured DNB Health and Social Care, Emergency Telecare Response Service (E.T.R.S) will be there for you when you need it the most.

Our Emergency Telecare Response Service (E.T.R.S) will ensure you get the right level of assistance when you need it the most.

Be safe; get help when you need it. Subscribe with DNB Health and Social Care, Emergency Telecare Response Service today for £4.99 per week.



What do you need to do?

You will need a life saver alarm which you will need to wear either on your arm or around your neck so you can activate it in an emergency.

You need to subscribe for our Emergency Telecare Response Service (ETRS) £4.99 a week payable by direct debit weekly.

Maintain your subscription payments.


What can you expect from us?

Upon subscription we will perform an in-depth health and social care base line assessment which will help us identify any condition(s) which are likely to cause you problems.

This will be a one off assessment carried out by a professional nurse which will help us to dispatch the right personnel to you in an emergency.

Upon activation of your alarm our ETRS team will be alerted and we will dispatch someone to you immediately.

In an emergency you will either be visited by ETRS personnel who are trained in first aid or a trained nurse or both based on the information we have about you.

We will visit you within an hour of us receiving the alert.

We will perform an assessment, rectify the problem or summon any help you may be needing.

We will work closely with your relatives to ensure we are able to reach you without delay in case of an emergency and inform them each time we visit.

Our staff will wear Identifiable and branded uniforms and will carry a valid identity card at all times.





  • ETRS provides a 24 hour peace of mind for worried relatives and cover for vulnerable people in their home at an affordable price.
  • Stay Safe in your own home and save money by avoiding nursing home fees.
  • Get lifesaving help quickly and reduce risk of death and medical complications.
  • Get 10% off your home care package when you subscribe to our ETRS service.
  • Get a free gift when you subscribe before April 2012. click here to contact us.